
Intel removes EHCI controller on all Skylake platforms.

The USB keyboard and mouse cannot function. I cannot install Windows 7 or Windows 2008 on my X11SSH-F. If the newly created boot device is still not working, please try another USB flash to do the process again.FAQ Entry | Online Support | Support - Super Micro Computer, Inc. Please refer to the article : How to install Windows 10? Re-create a new Windows 10 installation boot device Select in the menu, then select, set up as Ĭheck if the USB boot device can be detected after doing so. Upon powering on the PC, please start hitting the key continuously to enter the BIOS menu Note: Please connect the USB device to the USB port directly, do not use the USB hub or adapter while doing the Windows installation process.Ĭhange the boot mode to UEFI to confirm the issue If it is still unavailable, please proceed to the next step If it working, there might be a possibility that the original USB port is failed To confirm the USB device is functional, please do cross testing by having the USB plug in other USB port What to do when USB devices are not working when installing Window 10 You may now start the installation process. Now click on Ĭlick, now your Windows 7 installation device has been created. Reminder: the USB device is going to be formatted, all the data will be wiped. Select the System image for Windows 7 (The system image should be prepared by yourself), Click Ĭlick on the drop down box to choose the required RAID Driver, check next to it, go Select your language and click to installĬlick the icon to select location of the operating system files Right-click on the downloaded file and select to unzip the compressed folderĭouble click to run the program Look for, click on the arrow pointing down icon to download. The matching result for “X470 GAMING PRO” will show up, select to enter download section.

Go to MSI official website, search your motherboard and download MSI Smart Tool.įor example: X470 GAMING PRO, input the product name on the top right search bar, press How to use MSI Smart Tool to create a Windows 7 installation device(For the situation that the mouse and Keyboard are not working during the Windows 7 installation process)
